Income Protection
What Is Family Income Benefit?
What would happen financially if illness or injury stopped you from working?
Income Protection is designed to provide you with a regular tax free income if you are unable to work because of illness or injury.
Rather than providing a lump sum, a policy can pay you a percentage of your income each month after an agreed waiting period, known as the deferred period.
Depending on the policy, the benefit can continue for as long as you remain unable to work, subject to the policy term and maximum payment period.
This can help you continue paying your mortgage, rent, bills and other living costs when you are no longer receiving your normal income. Once you recover and can go back to work, the premiums continue allowing you to claim again in the future.

How does Income Protection work?
For example, if you normally earn £4,000 a month before tax, you may be able to insure an income of around £2,600 a month. The benefit is designed to replace most of your income you would normally receive, helping to provide financial support while you are unable to work.
You choose a deferred period at the start of the policy. This is the length of time you would need to be unable to work before the policy starts paying.
Once the deferred period has been satisfied, the insurer can begin paying the monthly benefit, subject to the policy terms. Payments can continue for a specified period or, with some policies, until you are able to return to work or reach the end of the policy term.
Why do people buy Income Protection?
For most people, their ability to earn an income is one of their greatest financial assets.
If you are unable to work, your income can stop or reduce while your financial commitments continue.
Your mortgage or rent, household bills and lifestyle may all depend on your salary or business income. Illness or injury does not necessarily make those commitments disappear.
There are several reasons why people choose to protect their income.
Step #1 : Establish
Initially, we want to focus on you. Your situation, your needs, and your current understanding of how we can help. At this first stage, we are looking to discover whether or not you would benefit from our services, whether or not we can meet your needs, and if we feel we’re a good fit, then we can discuss what our remit will be and how we can work together.
The first meeting is an opportunity for us to explain how we work and what we would charge. A meeting in no way equates to an obligation on your part to take things any further, if you feel we’re not right for you.
Replacing your income
Income Protection can provide a regular income when you are unable to work, helping you maintain your financial position while you recover.
It does not necessarily need to replace your entire income. Instead, the aim is to provide enough to support the areas of your finances that matter most.
Protecting your mortgage and bills
You do not need to insure your entire income. A reduced monthly benefit may still provide valuable support towards regular commitments such as your mortgage or rent, household bills, food and other essential expenses.
You can also consider how you would want to fund other important commitments, such as childcare costs or pension contributions, if you were unable to work for an extended period.
Protecting your savings
Without an income, you may quickly find yourself using savings to meet everyday costs.
Income Protection can reduce the need to rely entirely on your own capital and help preserve savings for their intended purpose, such as emergencies, investments or longer-term goals.
Your savings can still play an important role, particularly when deciding how long you could afford to wait before the policy begins paying.
Supporting your family
If your income supports a partner, dependent adult or children, losing that income could have a significant impact on the whole family.
Income Protection can provide a financial safety net, helping your household continue to meet its commitments if you are unable to work.
Protecting temporary workers and the self-employed
Flexible, contract and zero-hours working arrangements mean that some people have limited access to employer-provided sick pay or other workplace benefits.
For the self-employed in particular, there may be no employer to continue paying an income if illness or injury prevents them from working.
Income Protection can therefore form an important part of financial planning for people without a substantial employee benefits package.
Protecting your long-term financial plans
A prolonged loss of income can affect much more than today’s bills.
You may need to stop pension contributions, reduce investments, draw on savings or make changes to other long-term financial plans.
A sustained reduction in income could also affect your ability to maintain mortgage payments or other financial commitments.
Income Protection can help protect your wider financial plans as well as your immediate household expenses.
Providing support beyond the payment
Some Income Protection policies include additional services such as rehabilitation support, access to medical services or help with returning to work.
The benefits available vary between insurers and policies, but they can provide valuable support during recovery—even if you never need to make a claim.
When working with clients we take time to ascertain what their priorities are and identify providers that are better suited for their needs and situation.
What factors affect the cost of Income Protection?
There are several important choices when arranging Income Protection, and these can have a significant impact on both the cost and usefulness of the policy.
Step #1 : Establish
Initially, we want to focus on you. Your situation, your needs, and your current understanding of how we can help. At this first stage, we are looking to discover whether or not you would benefit from our services, whether or not we can meet your needs, and if we feel we’re a good fit, then we can discuss what our remit will be and how we can work together.
The first meeting is an opportunity for us to explain how we work and what we would charge. A meeting in no way equates to an obligation on your part to take things any further, if you feel we’re not right for you.
Payout Period and Term
The longer you want your policy to remain in force, and the longer you want the potential benefit to be payable, the greater the potential cost.
Some policies provide an income for a limited period, such as one, two or five years, each time you make a successful claim.
These can provide valuable protection at a lower cost than a policy designed to continue paying until retirement.
A longer-term policy can provide greater protection but will generally cost more.
Deferred period
The deferred period, sometimes called the waiting period, is the time between becoming unable to work and the policy beginning to pay.
A shorter deferred period generally provides financial support sooner, but usually results in a higher premium.
If you have substantial employer sick pay or sufficient emergency savings, you may be able to choose a longer deferred period.
This can reduce the cost of the policy while still providing protection if your inability to work continues beyond the period you could comfortably manage yourself.
Definition of incapacity
One of the most important features of Income Protection is how the policy defines being unable to work.
Different policies can use different definitions when assessing whether you are entitled to a claim.
For example, some policies may assess whether you are unable to perform your own occupation, while others may use a broader definition based on your ability to perform certain duties or work in another occupation.
The definition can have a significant impact on the usefulness of the policy at the point of claim.
Level of cover
The maximum amount you can insure is linked to your income, but the appropriate level required will also depend on existing sick pay arrangements, savings, other income and the financial commitments you need to protect. You can save cost by opting for a lower level of payment, for just the essentials for example.
Health, Lifestyle and Occupation
Your health history can affect the cost and terms of Income Protection. Insurers may consider whether your medical history means you are more likely to make a claim. This can result in an increased premium, or an exclusion. This too could go for any extreme sports or other lifestyle factors. Finally some occupations carry greater physical risks than others, which can affect the cost and terms of cover. The nature of your work and how easily your skills could be transferred to another occupation may also be relevant.
Income Protection does not have to cover everything.
We help clients identify which features are most important to them and where they may be willing to compromise.
For example, it may be possible to reduce the premium by accepting a longer deferred period or a shorter maximum payment period, while maintaining the elements of cover that are most important.
The objective is to create cover that provides meaningful protection without paying for features that are less relevant to your circumstances.
Common mistakes with Income Protection
Income Protection is different from both Life Insurance and Critical Illness Cover.
It is also easy to focus on the price of a policy without considering what the policy would actually provide if you needed to claim.
Here are some of the common mistakes we see.
Step #1 : Establish
Initially, we want to focus on you. Your situation, your needs, and your current understanding of how we can help. At this first stage, we are looking to discover whether or not you would benefit from our services, whether or not we can meet your needs, and if we feel we’re a good fit, then we can discuss what our remit will be and how we can work together.
The first meeting is an opportunity for us to explain how we work and what we would charge. A meeting in no way equates to an obligation on your part to take things any further, if you feel we’re not right for you.
Assuming your employer will cover you
Many people assume their employer will continue paying their income if they are unable to work.
This varies significantly between employers.
Some may provide sick pay for a period of time, while others provide little or no ongoing income once statutory or contractual sick pay ends.
Understanding exactly what your employer would provide—and for how long—is an important part of deciding how much Income Protection you may need.
Relying entirely on savings
Savings are an important part of financial planning and can provide valuable support during shorter periods away from work.
However, they can be quickly depleted if you need to replace your income for several months or longer.
Savings can also be used strategically when choosing a longer deferred period, allowing you to manage the initial period yourself while keeping the cost of your Income Protection lower.
Choosing the cheapest policy
The cheapest policy is not necessarily the best-value policy.
The definition of incapacity, deferred period, maximum payment period and other policy conditions can be more important than simply finding the lowest premium.
Reducing the cost aggressively is entirely possible, but can mean sacrificing features that could be particularly important when you need to claim.
Insuring too little income
It is worth considering what your essential monthly expenditure would actually be if you could not work.
A difference of a few hundred pounds a month may not seem significant when arranging a policy, but over a prolonged period it can become a substantial financial shortfall.
The right level of cover should take into account both your essential expenditure and the other financial commitments you want to protect.
Confusing Income Protection with Critical Illness Cover
The two policies do different jobs. Critical Illness Cover provides a lump sum following a specified diagnosis, while Income Protection is designed to provide an income when illness or injury prevents you from working regardless of the reason why.
You don’t necessarily need to choose between them. They can provide complementary forms of protection.
Confusing Income protection with something else
General Insurance policies exist that are quick and easy to get, require no underwriting, and often for a fixed amount. Whilst they have their advantages in speed and simplicity, they tend to be more expensive and restrictive than tailored personalised income protection plans that are underwritten.
Critical Illness can be used to replace an income but only pays out for more severe conditions. Instead of a regular income that can be claimed multiple times Critical Illness pays a lump sum once
Assuming you don't need it because you're young or healthy
Being young and healthy does not remove the financial risk of being unable to work.
In fact, the earlier you are in your career, the greater the amount of future income you potentially have to protect.
Starting a policy when you are younger and healthier can also mean securing cover at a lower cost, although premiums and terms will always depend on your individual circumstances and the insurer’s underwriting.
Forgetting about inflation
A fixed monthly benefit may become less valuable over time. For long-term policies, it is worth considering whether inflation protection is appropriate and understanding how increases in cover and premiums work.
Ignoring additional benefits
The financial payment isn’t necessarily the only benefit available. Some policies offer rehabilitation, medical support and other services that may help you recover or return to work. These vary between insurers and provide value that could equate to a large part of the premium itself is paid for separately, even if a claim is never made.
The right level and type of Income Protection will depend on your income, employment situation, existing benefits, health, occupation and the financial commitments you need to protect.
The cheapest policy may not provide the protection you actually need, while the most comprehensive policy may include features that are unnecessary for your circumstances.
Our role is to help you understand the options, identify the compromises that make sense for you and find cover that provides meaningful financial protection at a cost you are comfortable with.